Book in your Cat’s holiday in Fairford

Our Terms & Conditions

Vaccinations and health:

We require all cats to be fully inoculated against Feline Infectious Enteritis, and Cat Flu. You may wish to have your cats vaccinated against Feline Leukaemia and Chlamydia, although these are optional at present. Vaccination cover must be current with boosters up-to-date and certificates will be required. Vaccination certificates will be inspected at every visit and held for the duration of the stay. Owners must ensure that the vaccinations have had sufficient time to provide immunity (minimum 7 days after primary vaccination course, and 2 days after boosters) before the start of boarding.
All cats should have been recently wormed and up to date with flea treatment; preferably treated more than 5 days before admission. We recommend Frontline Spot-On Flea Treatment. Any cats found with fleas will be treated by us at the owner’s expense.

No cats suffering from, or suspected to be suffering from any infectious disease can be accepted. All cats are examined on arrival and the proprietor reserves the right to refuse admission of any cat showing signs of ill health. Owners will appreciate that this is essential to safeguard the health of all cats boarded.

Veterinary attendance will be sought if deemed necessary and any treatment will be carried out if advised. Veterinary fees are covered for up to £350 per boarder and this cover extends to 72 hours after departure. The owners will be liable for any fees above this sum. Pre-existing conditions will not be covered by the cattery insurance and owners will be liable for full costs.

We will happily administer oral medicines provided by the owner. These must be in clearly labelled containers stating the cat’s name, the frequency and dosage requirements.

Male cats over the age of seven months, which have not been neutered will not be accepted.

Deposit and payment:

A non-refundable deposit of £20 will be required on booking. This is payable by cash or cheque as we do not accept credit or debit cards at the moment. Full payment of the balance will be required at the start of boarding.

Cancellations must be made a minimum of 7 days from the start of boarding. Cancellations of less than this will be charged at the full rate of the period booked.

Only cats from the same household may share accommodation.

A full day’s board is charged for days of arrival and departure. Minimum stay is 3 days.

Should you decide to collect your cat(s) prior to the agreed collection date, we reserve the right to charge the full booking fee.

Opening times:

We are open for arrivals/departures as below:

Monday to Saturday – 9am to 11am and 4pm to 5pm
Sunday and Bank Holidays – Closed

Cats should be brought to the cattery in a suitable cat carrier securely fastened. No responsibility can be taken by thecatnap for the loss of any cat where this advice is not observed. The carrier should be left at thecatnap.

All collars will be removed and kept in a safe place; this is for the cat’s safety. Collars will be returned to the owner when they collect their cat.

Non-collection:
In the event of a cat not being collected within 15 days of the booked departure date, and if no communication from the owners is received, the cattery reserves the right to re-home the cat.